Who we are
Information We Collect
fwswines.com may request or collect personal information from online clients and users in a number of ways, including online ordering or other instances where clients or users are invited to volunteer such information.
The information we collect includes:
• IP Address
• Credit Card Information
• Other billing information
How we use collected information
Fettah Wine Services Inc. may collect and use Users personal information for the following purposes:
To Improve Customer Service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To Personalize User Experience
We may use information in the aggregate to understand how our Clients as a group use the services and resources provided on our Site.
To Improve our Site
We may use feedback you provide to improve our products and services.
To Process Payments
We may use the information Clients provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To run a promotion, contest, survey or other Site feature
To send Clients information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third party websites
Clients may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Dated June 2, 2020
Our Terms & Conditions
Terms of Service
By using fwswines.com you are agreeing to the terms and conditions of this website. These terms and condition can be modified at any given moment and your continued use is considered your acceptance of these changed terms.
The Way We Operate
Fettah Wine Services #LRM47804 is licensed under the AGCO as well as our partners and subsidiary companies listed below. John Gibson #LRM39716, Grape Expectation #LRM23105, Classique Wine and Spirits #LRM26020 and Dionysus Wine and Spirits #LRM22813.
We are authorized consignment agents by the LCBO and are permitted to sell and deliver wines through the Consignment Program operated by the Private Ordering provisions. We are required to clarify that Fettah Wine Services as well as our partners and subsidiary companies act as intermediaries of the sales made between the LCBO and the customer.
Our prices include the LCBO’s cost prices, licensee discounts, markups and fees issued by Fettah Wine Services. The LCBO’s cost prices are shown on our invoices.
The sale of alcoholic beverages is highly regulated, and customers are responsible to abide by all aspects of the Ontario Liquor Laws. Fettah Wine Services is not permitted to sell outside the Province of Ontario. By entering fwswines.com you confirm that you and the person receiving the product are over the age of 19.