Are You Over 19?

At Fettah Wine Services we are committed to responsible drinking so we need to ensure you can legally enjoy our products.
Please do not attempt to enter our site if you are not of legal age for alcohol in Ontario.


Terms and Conditions

Who we are

Welcome to Fettah Wine Services Inc. We (fwswines.com) have created this Privacy Policy Statement to demonstrate our commitment to the privacy of our clients and users of this website. This Privacy Policy governs the manner in which fwswines.com uses, maintains and discloses information collected from its clients and users of its website. We will do everything in our power to ensure that your privacy is maintained and protected. Please note – this website is not directed at individuals under 19 years of age.

Information We Collect

fwswines.com may request or collect personal information from online clients and users in a number of ways, including online ordering or other instances where clients or users are invited to volunteer such information.

The information we collect includes:

• Name
• E-mail
• Address
• IP Address
• Credit Card Information
• Other billing information

Fettah Wine Services Inc. may also collect information about how users access the website using a tracking ID unique to each user through the use of cookies.


Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Fettah Wine Services Inc. may collect and use Users personal information for the following purposes:

To Improve Customer Service
Information you provide helps us respond to your customer service requests and support needs more efficiently.

To Personalize User Experience
We may use information in the aggregate to understand how our Clients as a group use the services and resources provided on our Site.

To Improve our Site
We may use feedback you provide to improve our products and services.

To Process Payments
We may use the information Clients provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To run a promotion, contest, survey or other Site feature
To send Clients information they agreed to receive about topics we think will be of interest to them.

To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Clients may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Fettah Wine Services Inc. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Any questions concerning this Privacy Policy may be directed by e-mail to office@fwswines.com

Dated June 2, 2020
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